Once an assessment has been completed you will receive confirmation by email. You can log in to your on-line account to view the status of your application and we will inform you of the outcome of your application by email.
Please read the leaflet Advice for prisoners and ex-offenders on Housing and Council Tax Support if you or a member of your household goes into or comes out of prison within Great Britain.If you are paid by cheque, it will take longer for the payment to reach you.Changing your payment method to BACS (payment straight to your bank account) will mean you get your payment sooner. You can download and complete the application for payment by BACS form to change to this payment method.Customers who own their homes in the UK or abroad, or with savings over the threshold (consistent with the Government’s upper limit for savings set out in the common rules of the DWP Benefit and Pension Rates), are also unlikely to qualify for social housing, unless there is an exceptional need.No local connection to Birmingham: With the exception of Armed Forces personnel, any customer will be required to have a local connection to Birmingham in order to qualify for social housing.
Provided you are not already liable for rent elsewhere and the delay is reasonable, (for example, the home needs to be adapted for someone with a disability) you may be eligible for Housing Benefit for up to 4 weeks before you actually move in.